1.Can I get free samples?
Yes. We are able to provide you free samples but the courier fee should be on your account.
2.What surface handing can you support ?
We can provide screen printing, hot stamping, frosting, label printing etc.
As to printing color: Any color is available according to PANTONE color number.
3.Do you accept customized product ?
Yes We are able to open a mould according to customers’ requirement if needed.
4. What is the normal lead time ?
(1). For stock products, we will send goods to you within 12-24hours after we receive your payment.
(2). For surface handing products, the delivery time is within 7-10 work days after we receive your payment.
(3). For products we never manufactured , we could open the mould if needed.
5. What is your selection of shipping method ?
(1). For small trial order, international express, like UPS, FEDIX, TNT, EMS, DHL are all acceptable.
(2). For large order, we can arrange shipment by sea or air according to your requirement.
6.How do you control the quality ?
We will make samples before bulk production and test them ,after sample approved, we will begin production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.
7.If any defective bottle, how do you deal with ?
We have 1:1 replacement for the defective bottle.
8.Which trade terms do you prefer?
FOB, CNF, CIF, etc.
9.What's your Payment terms?
T /T, L/C, Western Union, etc.